Privacy Policy

Last Updated: 11/10/2025

At Moore Healing & Empowerment LLC, we respect your privacy and are committed to protecting your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or make payments.

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal privacy laws to ensure the confidentiality of your protected health information (PHI).

Information We Collect

We may collect the following information through our website and related services:

Personal Information

Name
Email address
Phone number
Mailing address

Health Information (PHI)

Information you share through contact forms, intake forms, or session notes that may include information about your mental health, symptoms, or history.

Payment Information

Credit/debit card details and billing address (collected through secure third-party payment processors).

Website Usage Data

IP address, browser type, and information collected through cookies or analytics tools to help us improve the website experience.

How We Use Your Information

We use the information we collect only for legitimate business and therapeutic purposes, such as:

Scheduling and providing therapy or wellness services.
Processing payments securely.
Communicating with you about appointments or administrative matters.
Sending relevant service updates, resources, or reminders (you may opt out at any time).
Complying with legal, ethical, and professional requirements.

We will never sell or rent your information to third parties.

How We Protect Your Information

We use physical, administrative, and technical safeguards to protect your information. Examples include:

Secure, HIPAA-compliant platforms for scheduling, communication, and documentation.
Encrypted data transmission and storage.
Limited employee or contractor access to sensitive data on a need-to-know basis.

While we take strong precautions, no system is 100% secure, and we cannot guarantee absolute security of information transmitted online.

Disclosure of Information

We may share your information only in the following limited situations:

With your consent, for coordination of care or other requested services.
With trusted service providers (e.g., payment processors, scheduling or telehealth platforms) who have signed agreements ensuring HIPAA compliance.
As required by law, such as reporting suspected abuse or responding to court orders or legal investigations.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can disable cookies through your browser settings, though some site features may not function properly.

Your Rights Under HIPAA

You have the right to:

Access and request a copy of your records.
Request corrections to your information.
Request restrictions on how your information is used or shared.
Request an accounting of disclosures.
Request communications through alternate means (e.g., phone vs. email).
File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us directly.

Retention of Information

We retain your records for the time required by federal and state law, after which they are securely destroyed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your privacy rights, please contact:

Moore Healing & Empowerment LLC
Email: irena@mhellc.com
Phone: 7326542954
Mailing Address: 57 S Main St. Unit 236 Neptune, NJ 07753

If you believe your privacy rights have been violated, you may also file a complaint with:
U.S. Department of Health and Human Services, Office for Civil Rights
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/